To work as a Door Supervisor or Security Officer in the UK a licence is required from the Security Industry Authority (SIA).

Dunedin Associates offer training courses successful completion of which entitle candidates to apply for and obtain an SIA licence.

National Certificate for Door Supervisors Scotland (NCDSS)

To get the SIA qualification for door supervisors, you will need to attend a two part training course and take and pass two exams. The course may be delivered over 4 days or during weekends and/or evening sessions. The total training time will always be 30 hours, which includes two hours of exams.

Training is delivered in two parts as follows:

Part 1 - Role and responsibilities of a door supervisor (14 hours)

Overall aim: To ensure that door supervisors have the knowledge and understanding of their role and responsibilities in the security industry environment.

Behavioural standards
Civil and Criminal Law
Searching
Arrest
Drugs Awareness
Recording Incidents and Crime Scene Preservation
Licensing Law
Equal Opportunities
Discrimination Act and the Disability Discrimination Act
Health and Safety at Work
Emergency procedures

Part 2 - Communication skills and conflict management (14 hours)
Communication Skills and Conflict Management

State the importance of customer care
Show an understanding of basic communication skills
Show an understanding of verbal and non-verbal communication
State the need to calm difficult situations and avoid violence
Identify different types of behaviour
State what risks can occur during violence at work
Identify the most common conflict flash-points
State the importance of managing aggression
Show an understanding of basic problem-solving skills
State the impact of reflecting and learning from the experience of conflict
Training may be delivered in-house at client premises, at a dedicated training centre near Dundee or at any suitable venue in accordance with client requirements.

COURSE DATES & FEES

We run the National Certificate for Door Supervisors Scotland (NCDSS) course each month at our training centre in Dundee. Each course commences at 1000 hours and finishing at 1700 hours each day.

Contact us today for details of our next course.

Candidates may do parts 1 and 2 of the course in any order they wish.

The NCDSS course fee per person is £200 inclusive of examination fees and course materials.

We offer discounts for mulitple bookings, please contact us for more details.

To book a place on one of our courses please use the contact form or email us at: mail@dunedinassociates.org

Alternatively we may be contacted by telephone on 0845 299 0894.

Contact details

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• Phone: Alistair on 08452990894

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